The Power Dialer is a feature that lets you call through an entire list of contacts automatically, without dialing each number by hand. You build a contact list once — either by uploading a CSV file or by adding contacts one at a time — and the Power Dialer works its way through the list, placing a call to each number for you. It is built for outreach, follow-ups, and any situation where you need to reach a lot of people by phone efficiently. The Power Dialer is available on the Pro and Pro Business plans.
How the Power Dialer Works
Every Power Dialer run is organized into a campaign. A campaign holds the contacts you want to reach along with a name, description, and goal so you can keep different outreach efforts separate. Once a campaign has contacts, you open its dialer and press Start Campaign. From there, the system automatically calls each contact in the list one after another, so you can focus on the conversation instead of looking up and dialing numbers.
Step 1: Create a Campaign
From the left menu, open Power Dialer > Campaigns to see all of your campaigns. The list is split into In-Progress, All, and Archived views, and each campaign shows quick actions for starting the dialer and managing its contacts. Use the Create button to start a new campaign and give it a name, description, and goal.
Step 2: Add Your Contacts
Each campaign has its own contact list with fields for first name, last name, phone number, and email. You can build this list in two ways.
Option A: Upload a CSV
Click Upload on the Contacts page to open the import window, then drag and drop your file or click to browse for it. CSV files can be up to 10 MB. If you are not sure how to format your file, use the Download sample CSV link as a starting template, then click Import to add everyone at once. This is the fastest way to load a large list.
Option B: Add Contacts One by One
If you only have a few people to reach, or want to add someone to an existing list, click New and fill in the contact's first name, last name, phone number, and email. Each contact you add is saved to the campaign's list and will be included the next time you run the dialer.
Step 3: Run the Power Dialer
When your contacts are ready, open the campaign's dialer. The screen shows your Contact List on the left and the Dialer controls on the right, including mute and hang-up buttons. Press Start Campaign and the system begins calling each contact automatically, moving to the next number as you finish. You can use End Campaign at any time to stop the run.
Tips for Best Results
Keep your contact data clean by including complete phone numbers in your CSV, and review the sample CSV before your first import so your columns line up correctly. Use clear campaign names and goals so it is easy to tell your outreach efforts apart, and create separate campaigns for separate audiences to keep your contact lists organized.
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